Our SEO Process at SEO Kenya Limited
Our process is built around one idea: organic search should move people through your full sales funnel, from first awareness to repeat purchase, while your cost of customer acquisition falls and lifetime value rises. We use search engineering, automated workflows, and clear monthly delivery so you see how each step connects to revenue and rankings together.
How we work across your full sales funnel
Every engagement maps to four funnel stages. SEO Kenya Limited optimises each stage with different page types, technical work, and tracking so a CEO can see where money enters and where it compounds.
- Awareness: strangers discover you on search and AI surfaces
- Consideration: you win comparison and trust searches
- Conversion: buyer-intent traffic becomes leads and sales
- Retention: repeat revenue and higher lifetime value
- Phase 1: Onboarding and goal alignment
- Phase 2: Audit, data, and competitive mapping
- Phase 3: Strategy, priorities, and package fit
- Phase 4: Implementation, edge delivery, and automations
- Phase 5: Measurement, CAC, and monthly iteration
- Tools, workflows, and how we ship faster
- Starter, Growth, Enterprise, and custom packages
1. Awareness: strangers discover you on search and AI surfaces
At the top of the funnel, buyers do not know your name yet. They search problems and categories: “best generator hire Karen,” “Kenya safari family package,” “newborn gift shop near me.” We build topical coverage so your brand appears in Google results, Maps, and AI-generated answers when those searches happen.
| Asset | Purpose | Funnel effect |
|---|---|---|
| Category and hub pages | Own broad intent in your niche | First touch from cold traffic |
| Google Business Profile | Map pack and local discovery | Mobile search visibility |
| Structured data (JSON-LD) | Clear entities for Google and LLMs | AI Overview and rich result eligibility |
| Informational guides (select) | Answer questions buyers ask early | Trust before they compare prices |
Awareness traffic is colder. We measure it on its own metrics so top-of-funnel pages are scored on reach and qualified visits, separate from checkout rate.
2. Consideration: you win comparison and trust searches
Mid-funnel buyers narrow options. They search “SEO Kenya prices,” “safari company reviews,” “laptop shop Nairobi delivery M-Pesa.” They compare three tabs. We optimise service pages, proof, pricing signals, and FAQs so your site answers what they need to trust you before they call.
| Metric | Month 1 | Month 4 (illustrative) |
|---|---|---|
| Comparison keywords on page 1 | 2 | 11 |
| Organic sessions on service pages | 420 | 2,100 |
| Avg. time on key service page | 0:48 | 2:15 |
| Form starts + calls from organic | 8 | 47 |
Consideration pages carry proof: reviews, case outcomes, payment methods, service area, and clear next step. That is where many Kenyan sites lose to competitors who simply answered the question faster on mobile.
3. Conversion: buyer-intent traffic becomes leads and sales
Bottom-of-funnel searches have purchase intent: “book safari Kenya,” “order school shoes online,” “hire tent Westlands Saturday.” We prioritise these URLs in crawl budget, page speed, checkout path, and call tracking. Conversion work ties directly to cost of customer acquisition.
| Channel | Monthly spend | Customers | CAC |
|---|---|---|---|
| Google Ads only | KSh 90,000 | 15 | KSh 6,000 |
| SEO retainer (Growth) | KSh 80,000 | 22 organic | KSh 3,636 |
| Blended after month 6 | KSh 110,000 total | 38 | KSh 2,895 |
We attribute conversions to landing pages and queries in Search Console and Analytics so you see which SEO work produced paying customers alongside visit growth.
4. Retention: repeat revenue and higher lifetime value
SEO supports retention after the first sale. We optimise for branded search, post-purchase content, email capture from organic landing pages, review generation, and pages that bring customers back: reorder flows, loyalty offers, seasonal packages, referral programmes.
| Scenario | One-off platform booking | Direct + retention SEO |
|---|---|---|
| First trip margin | KSh 35,000 (after 25% commission) | KSh 47,000 (direct) |
| Repeat booking rate (12 months) | 8% (platform owns relationship) | 24% (email + branded search) |
| LTV per acquired guest | KSh 37,800 | KSh 58,280 |
| CEO view | Retention SEO pays back acquisition work in year two | |
For e-commerce, retention means ranking for consumables, accessories, and brand plus product searches. For services, it means staying visible when the client’s next need appears. Profitability improves when the same SEO asset serves first purchase and repeat purchase.
Phase 1: Onboarding and goal alignment
You share your website, goals, and access to Search Console and Analytics. We confirm revenue targets, average order value, service area, and which funnel stage hurts most today. You get a reply within two business hours and a strategy call when the project needs it.
| Input | Why it matters |
|---|---|
| Revenue and margin targets | Prioritise keywords that pay |
| Current CAC by channel | Baseline to beat with organic |
| Top 3 competitors | SERP and entity gap analysis |
| CRM / WhatsApp / booking flow | Attribute leads correctly |
Phase 2: Audit, data, and competitive mapping
Automated crawls run on schedule. We analyse indexation, Core Web Vitals, internal links, schema, and server logs where available. Python scripts classify crawl waste. Competitor SERPs are mapped by intent. Human strategists interpret the output and rank fixes by revenue impact.
Workflow example. A nightly crawl flags new 404s. An alert hits our queue. A specialist assigns fix or edge redirect within 48 hours. Issues surface in the same week they appear, well before the monthly summary lands in your inbox.
| Deliverable | Contents |
|---|---|
| Technical health scorecard | Indexation, speed, mobile, schema gaps |
| Keyword and intent map | Awareness / consideration / conversion clusters |
| Competitor SERP breakdown | Who ranks, which page types win |
| 90-day priority roadmap | Ordered by impact and effort |
Phase 3: Strategy, priorities, and package fit
We match work to your funnel gaps and budget. A shop that needs Maps visibility starts with local and consideration pages. A tour company needing direct international bookings starts with package pages and hreflang-ready structure. Strategy lists what ships each month and which metrics prove progress.
Search engineering treats Google as an information retrieval system and AI surfaces as vector retrieval layers. That means crawl efficiency, entity clarity, and factual page structure matter as much as keyword coverage. We plan for classic rankings and for how ChatGPT, Gemini, and AI Overviews quote your business.
Phase 4: Implementation, edge delivery, and automations
Implementation runs in parallel tracks: technical fixes, on-page and content, off-page authority, and local signals. Where development queues are long, we deploy critical changes at the CDN edge (Cloudflare Workers, AWS Lambda): JSON-LD injection, redirect rules, link adjustments for bots.
| Layer | What we do | Typical outcome |
|---|---|---|
| Origin (your site) | Content, templates, CMS fixes | Durable rankings and conversions |
| Edge (CDN / workers) | Schema, redirects, bot optimisations | Fast technical wins same week |
| Off-site | Citations, links, GBP, reviews | Trust and local pack strength |
Programmatic frameworks expand semantic coverage where scale helps: location pages, product variants, FAQ hubs governed by quality rules. Automations handle repetitive monitoring; specialists approve what goes live on your domain.
Phase 5: Measurement, CAC, and monthly iteration
Every month you receive reporting that connects SEO to business outcomes: keyword movement, funnel-stage traffic, leads, attributed sales, CAC trend, and notes on what we completed versus what is queued. We iterate priorities based on data, algorithm shifts, and seasonality (school shoe peaks, safari high season, holiday retail).
| Report section | What you see |
|---|---|
| Work completed | Named tasks shipped on site and edge |
| Funnel performance | Sessions and conversions by stage |
| CAC and organic share | Cost per lead vs paid channels |
| Next 30 days | Priorities tied to revenue keywords |
Tools, workflows, and how we ship faster
Our stack combines industry tools with custom automation. Data flows through workflows so specialists spend time on decisions and implementation, not copying spreadsheets.
| Function | Tools | Workflow role |
|---|---|---|
| Research and rank tracking | Ahrefs, SEMrush, Search Console | Keyword gaps, SERP shifts, alerts |
| Technical crawl | Screaming Frog CLI, custom Python | Scheduled crawls, diff reports |
| Data warehouse | Google BigQuery, Pandas | Log analysis, large exports |
| Edge delivery | Cloudflare Workers, AWS Lambda | Schema and fix deployment |
| Semantic / AI readiness | JSON-LD engineering, LlamaIndex, Hugging Face tooling | Entity structure, content density checks |
| Reporting | Analytics 4, Looker Studio, CRM hooks | CAC, LTV signals, lead source |
Automations monitor uptime, indexation drops, and competitor content changes. When a workflow fires, a human owns the fix. That is how we keep velocity high without sacrificing quality on a live business site.
Starter, Growth, Enterprise, and custom packages
Packages set scope, pace, and price. All include funnel mapping, monthly delivery, and reporting tied to leads and CAC. Minimum commitment is three months so technical and content work has time to index and compound.
| Plan | From | Best for | Typical monthly delivery |
|---|---|---|---|
| Starter | KSh 35,000 / mo | Small sites, up to ~10 priority pages | Technical basics, core pages, local SEO, monthly report |
| Growth | KSh 80,000 / mo | Mid-size sites and stores | Expanded keywords, content, links, bi-weekly strategy touchpoint |
| Enterprise | KSh 150,000+ / mo | Large catalogues, multi-location, international | Dedicated lead, edge SEO, programmatic hubs, weekly reviews |
Custom packages
A custom plan fits when your needs cross tiers or sit outside them: you want Starter technical work plus Enterprise international pages, or Growth content plus a one-off migration project. On the consultation call we define:
- Which funnel stages need the most work in month one
- Page and keyword scope (fixed list or rolling priorities)
- Technical depth (origin only, edge delivery, or both)
- Content and link velocity per month
- Reporting cadence and who receives the CEO summary
- Fixed monthly fee in KES, payment via M-Pesa, bank, or card
| Component | Included |
|---|---|
| International package pages (6 languages EN + DE focus) | Enterprise content track |
| Local Nairobi day-tour Maps SEO | Starter local track |
| Edge schema on booking funnel | Technical add-on |
| Retention email capture + review workflow | CRO and automation add-on |
| Agreed fee | KSh 120,000 / month (quoted after audit) |
You choose Starter, Growth, Enterprise, or a custom blend. The process stays the same: funnel alignment, audit, strategy, implementation with workflows, measurement, and iteration toward lower CAC and higher lifetime value.